Kin - Family Care Companion App
Kin helps families coordinate care for an aging parent in one shared place. It keeps tasks, appointments, medications, and updates clear, organized, and easy to manage together.
The Problem
Family care is often managed through scattered messages, calls, notes, and calendars, creating confusion, missed tasks, and emotional overload.
Competitor Research
Families currently use separate tools like WhatsApp, calendars, reminders, and cloud storage to manage care.
These tools are useful, but they create scattered information and emotional overload.
Kin creates one calm, shared place for family care coordination.
The Challenge
Design a calm mobile app that helps families coordinate care, share responsibilities, and stay organized in one place.
Research Process
I mapped the family caregiving flow to understand how tasks, appointments, medications, documents, and updates are managed between family members.
This revealed key breakdowns: information gets buried, responsibilities are unclear, and the main caregiver carries most of the mental load.
These insights shaped Kin as a calm, shared space for clearer care coordination.
Personas
Based on the research synthesis, three main user profiles emerged:
Maya Levi (43)
The Main Caregiver
Maya manages most of the care for her aging mother while balancing work, family, and daily responsibilities. She coordinates appointments, medications, documents, shopping, and updates between family members.
Oren Levi (39)
The Supportive Sibling
Oren wants to help with his mother’s care,
but he is often busy and not always updated.
He misses messages, does not always know what is urgent, and sometimes feels guilty for not helping enough.
Pain Points
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Important information gets lost in WhatsApp.
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She repeats the same updates to different family members.
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Responsibilities are unclear.
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She feels most of the mental load is on her.
Goal
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Needs one clear place to manage care, track responsibilities, and reduce mental overload.
Pain Points
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He does not always know what needs to be done.
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Important updates get buried in family messages.
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He wants to help, but feels unsure where to start.
Goal
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Wants to understand what needs to be done and help easily without confusion.
Key Research Insights
Care updates are spread across messages, calls, calendars, and files
Family members want to help, but often don’t know what needs attention.
The main caregiver carries most of the planning, reminders, and coordination.
Solution
Kin brings family care into one calm, shared place. It helps family members manage tasks, appointments, medications, documents, and updates together, so everyone can see what needs attention, who is responsible, and what has already been handled.
Screen 1
Onboarding
Set up a shared care space and invite family members.
Screen 2
Today's Dashboard
View today’s urgent tasks, appointments, medications, and responsibility status.
Screen 3
Task Dashboard
See open tasks, urgency, and who can take responsibility.
Screen 4
Task Detail
Review task details, assign ownership,
and mark it as done.
Screen 5
Care Hub
Access documents, appointments, medications, contacts, and emergency info.
Expected KPIs
• Fewer missed urgent tasks
• Higher family task completion rate
• Clearer responsibility ownership
• Less coordination through scattered messages
• Faster access to care documents, appointments, and contacts
What I’ve learned
Family caregiving is a real need that is not fully supported by existing apps. I learned the importance of building a clear research questionnaire, especially for a sensitive topic like caring for an aging parent. The main takeaway was that good UX should reduce complexity, support shared responsibility, and help families feel more organized and in control.